Privacy Policy

Last Updated: 11/12/24

At True Trust Services, accessible from https://truetrustservices.com, we prioritize the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and disclose information gathered through our website and other means, including communications related to our services.

By using our website and consenting to receive SMS messages from us, you agree to the practices outlined in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our website and services.

1. Information We Collect

We collect both personal and non-personal information when you engage with us through our website or services, or when you opt into our SMS communications.

a. Personal Information

Personal information refers to data that can be used to identify you, which may include:

  • Name
  • Contact details, such as email, phone number, and mailing address
  • Financial information related to our services (if relevant)
  • Any additional information provided when contacting us or signing up for services

b. Non-Personal Information

Non-personal information includes data that cannot be directly linked to a specific individual, such as:

  • Browser type and version
  • Device information
  • Date and time of site access
  • Pages visited and time spent on each page
  • Referring site details

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Facilitate and manage SMS communications, including notifications, updates, and support messages relevant to your interests and needs
  • Respond to inquiries and process transactions
  • Send promotional content or updates if you have opted in
  • Comply with legal obligations or enforce our Terms of Service
  • Fulfill any additional purposes for which you provide the information

We will not use your information for purposes other than those outlined here without your consent.

3. Information Sharing and Disclosure

We do not sell or trade your personal information. However, we may share your information in specific circumstances:

  • With your explicit consent
  • To comply with legal requirements, such as a court order or regulatory inquiry
  • To protect the rights, property, or safety of True Trust Services, our clients, or others
  • With service providers or agents who assist in operating our website and delivering our services, bound by strict confidentiality agreements

4. Security of Your Information

We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no data transmission over the internet or electronic storage is entirely secure. We encourage safe practices when sharing your information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once this period expires, we securely delete or anonymize your data.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

  • Access – Request access to personal information we hold about you.
  • Correction – Request the correction of inaccurate or incomplete information.
  • Deletion – Request deletion of personal data, subject to legal exceptions.
  • Restriction/Objection – Object to or restrict our processing of your information in certain circumstances.
  • Data Portability – Request a copy of your personal data in a commonly used format.

To exercise these rights, please contact us at info@truetrustservice.com.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies individually.

8. Cookies and Tracking

Our website may use cookies to enhance user experience. Cookies are small files stored on your device to analyze site traffic, remember preferences, and provide a more customized experience. You can disable cookies in your browser settings, though this may affect your experience on our site.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. When updates are made, we will post the revised policy here with the updated “Last Updated” date. We recommend reviewing this page regularly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

True Trust Services
Email: info@truetrustservice.com
Phone: 858-683-1188